Frequently Asked Questions


We get a lot of questions about our engraved padlocks and our processes.

Below you will find those questions that are most often asked of us and we have broken them down into two different categories.
If you have a question that can't be answered by one of these, please let us know.
Visit the Contact page and submit your question, we will respond ASAP.

What is Lock-itz?
Lock-itz is a company that was started to fill a need for those who are searching for a unique gift idea for someone special.

Do these make good gifts?
Absolutely!!!  Anyone who has ever received a personalized gift will take special note of when and where they received the gift.  You can be ensured that your gift on an engraved padlock will not be soon forgotten.

What can I use the Lock-itz for?
Our custom engraved padlocks can be used for anything that a normal padlock would be used for.  However, since these padlocks are being engraved, we would expect them to be used as gifts for loved ones.

How are love padlocks being incorporated in weddings or the planning process?
Love padlocks are truly a unique and memorable wedding gift. Our padlocks have been used as gifts from the groom to the bride. They can be given as gifts from friends or relatives of the wedding couple to commemorate that special day. We have also seen couples use the love padlock in the ceremony itself, where the padlock is locked and the key is thrown into a river or lake.

Where can I leave an engraved padlock?
There are a number of site around the country/globe where love padlocks can be placed. Please check out our History page for some great places where they are already being placed.

What are the dimensions of the padlock?
Our padlocks are available in 3 different sizes; 1-3/16 inches, 2 inches and 3 inches. The difference in size only pertains to the shackle on the padlock. The body of the padlock is the same regardless of shackle size; 1-3/4 wide by 1-3/16 tall, 3/4 inches thick.
Total height of each model does vary: Model 100 - 3-5/16", Model 102 - 4-1/8", Model 103 - 5-1/8" (inches)

Are the padlocks rust proof?
Yes our engraved padlocks are rust proof. They are made of high quality Aluminum and are then powder coated in your choice of color.

Are the locks painted or powder coated or colored aluminum?
Our engraved padlocks are black powder coated by the manufacturer and then laser engraved to etch away the powder coating. You’re left with a brilliant white on black (or whichever color you choose) contrast!
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What color options are available?
Currently, Lock-itz offers our custom engraved padlocks in 7 colors.  Blue, red, gold, silver, black, bronze and green.

How long does it take to deliver?
Orders are typically fulfilled within one to three business days from the time they are submitted, and delivery usually takes an additional two to five days. Overnight and international shipping is also available, although delivery times may vary depending on destination. All orders are shipped via USPS and tracking information is provided on all orders.

Do you offer overnight shipping?
Yes! Please contact us for specific rates as they vary based on the destination.

What about international shipping?
We do offer international shipping. However, the delivery time can be anywhere from 7 - 14 business days from the time of shipment.

How many characters can I get engraved on the padlock?
We currently offer 5 lines of text and up to 20 characters per line. The actual number of characters is dependent on the font selection.

Can I get both sides of the padlock engraved?
No, not at this time. The opposite side of the padlock is currently engraved with the Lock-itz logo.

Do you offer different fonts?
Yes.  The font selection is made at the time you place your order.

Can I order more than one?
Of course, order as many as you like!  However, since each order includes custom engraving, a separate order will be required.

Do you offer combined shipping if more than one custom engraved padlock is ordered?
Yes, we will make every effort to ship all orders together and offer a reduced shipping rate.  Please indicate your previous order number when placing subsequent orders.
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